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  • What is AAY Health?
    AAY Health is a medical tourism service led by Dr AK, providing personalized support for patients seeking expert care in Cape Town. From consultations to surgery and recovery, we guide you every step of the way
  • Which countries do you accept patients from?
    We currently serve 6 countries across Africa & Europe, with a mission to expand even further. No matter where you’re from, we are dedicated to providing you with the highest level of professionalism, care, and support throughout your entire medical journey
  • How do I book a consultation?
    You can book a free 15-minute discovery call via our website, WhatsApp, email, or contact form. After that, you can schedule a full consultation with Dr AK on your preferred video platform
  • What is included in the doctor consultation?
    During the consultation, Dr AK reviews your medical records, discusses your condition and requirements, and outlines the best treatment plan. Some patients’ needs are fully resolved at this stage, without needing further steps.
  • What are the consultation fees?
    The full consultation with Dr AK is R1750.00 (South African Rand). Any value-added services like transfers, accommodation, or tourism planning are optional and quoted separately. A payment link will be sent to you, with all major bank cards accepted worldwide.
  • How do you handle hospital bookings and costs?
    Once you approve the treatment plan, we gather transparent quotations from hospitals and specialists. We never add markup and actively negotiate discounts for foreign, cash paying patients.
  • When do I pay for treatments?
    Payments are generally made upon arrival. In some cases, a deposit may be requested to secure surgery dates. You can pay directly to providers or via us as your guarantors, whichever you prefer.
  • Can I use my preferred video platform for consultations?
    Yes, we accommodate your preferred platform — Zoom, WhatsApp, Teams, Google Meet, or others.
  • Is my medical information safe?
    Absolutely. All medical records and personal data are handled securely and confidentially in compliance with privacy standards.
  • What happens when I arrive in Cape Town?
    We can arrange airport transfers and accommodation. Dr AK or a team member will meet you, review your care plan, and answer any questions.
  • What if complications arise during treatment?
    We know that in medicine, things don't always go as we expect, rest assured we are equipped to handle any medical eventuality and will advocate for the best care and pricing for you. Your safety and peace of mind are our top priorities.
  • Do you offer aftercare?
    Yes. After discharge, you will be followed up by your AAY-appointed doctor. We remain available 24/7 for any concerns, and optional follow-up consultations can be scheduled remotely.
  • Can you help with tourism and other services?
    Yes — once you’re settled and recovering, we can arrange sightseeing, excursions, or any additional services you’d like. These are optional value-added services.

Frequently Asked Questions

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Offering a seamless concierge medical tourism service — from consultation and specialist bookings to treatment, recovery, and aftercare back home. With accommodation and tourism options included, every step is personally overseen by a doctor

ak@aayhealth.com
+27 63 381 7423

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